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Setup Support Menu

TotalAV Setup

How to Download and Install TotalAV

Download

  • Click Here To Download TotalAV


  • Open the Downloaded File within your browser or by going to your downloads folder in File Explorer

    • Install

  • Click Yes to allow TotalAV to make changes to your device


  • Click Install


  • Wait for TotalAV to Install and Update


  • TotalAV is Ready to Scan!

    • Enable Real-Time Protection

    Real-Time Protection activates after a few seconds of TotalAV being fully installed.

    However should this function not activate by itself, please follow the steps below:


  • Go to Settings


  • Go to the Advanced tab


  • Under Security, find Enable Real-Time Protection and Click on the Toggle to enable the function.


    • If the above does not enable Real-Time Protection, please Click Here. to further help you.

    Download

  • Click Here To Download TotalAV
  • Open the Downloaded File within your browser or by going to your downloads folder in File Explorer

    • Install

  • Click Yes to allow TotalAV to make changes to your device


  • Click Install


  • Wait for TotalAV to Install and Update
    • If you are experiencing issues with either Downloading or Installing TotalAV Click Here for help!

    Set Up Real-Time Protection

    Once you have installed TotalAV you will need to enable Real-Time Protection to safeguard you from real time threats.


  • Click Enable Protection



    • Once Real-Time Protection is enabled, please ensure you run a first time scan on your computer, by clicking on Run Smart Scan so any threats that are currently situated on your system can be quarantined ASAP.



    If you are experiencing issues with enabling Real-Time Protection, please Click Here.

    NOTE: You are not logged into an account. To login please click here.

    For some Mac's, you will have to install Rosetta 2 from Apple. This enables a mac with apple silicon to use apps built for a mac with an intel processor.

    Download

  • Click Here To Download TotalAV
  • Open the Downloaded File within your browser

    • Install

  • Double Click the Package Icon to begin the Installation


  • The Installation Window will pop up, please click Continue


  • Select the Destination you would like to Install TotalAV and Click Install


  • Input your Apple Password


  • Installation Successful!


    • If you are experiencing issues with either Downloading or Installing TotalAV Click Here for help!
  • A Window will pop up, as below, please Click on Get Started


  • TotalAV will attempt to login using your current browser session


  • Login Successful!


    • If you are unable to login via the Browser Session Method, a window below will pop up.
  • Enter your Login Details to enabled TotalAV.

    • Set Up Real-Time Protection

    Once you have installed TotalAV you will need to enable Real-Time Protection to safeguard you from real time threats.

  • Click Dashboard
  • Click Enable
  • Click Install
  • Open System Preferences

  • Click Open Security Preferences
  • Click the Lock Icon
  • Enter your Mac's Password
  • Click Unlock
  • Click Allow

    • Go to the TotalAV Application

  • Click Open System Preferences
  • Click TotalAV Real-Time Protection 5 in the System Preferences Screen
  • Click Complete Setup in the TotalAV Application


    • If you are experiencing issues with enabling Real-Time Protection, please Click Here.

    Download

  • Click Here To Download TotalAV
  • Open the Downloaded File within your browser

    • Install

  • Double Click the Package Icon to begin the Installation


  • The Installation Window will pop up, please click Continue


  • Select the Destination you would like to Install TotalAV and Click Install


  • Input your Apple Password


  • Installation Successful!


    • If you are experiencing issues with either Downloading or Installing TotalAV Click Here for help!
  • A Window will pop up, as below, please Click on Get Started


  • TotalAV will attempt to login using your current browser session


  • Login Successful!


  • If you are unable to login via the Browser Session Method, a window below will pop up.

    • Enter your Login Details to enabled TotalAV

    Set up Real-Time Protection

    Once you have installed TotalAV you will need to enable Real-Time Protection to safeguard you from real time threats.

  • Click on the orange Enable Button on the Dashboard view.


  • Click on the green button labeled Open System Preferences.


  • Enabled TotalAV to have Full Disk Access by clicking on the toggle button.


  • Enter your Apple Login and click Modify Settings.


  • Click on Later.


  • Full Disk Access Granted.


  • Click on Install.


  • Click on Open System Settings.


  • Click on the toggle button to enabled TotalAV's Real Time Extension.


  • Enter your Apple Login and click Ok.


  • Click on Done.


  • Click on Next.


  • Click on Open System Preferences.


  • Enable the TotalAV Real-Time Extension by clicking the toggle button.


  • Enter your Apple Login details and click Unlock.


  • System Extension Full Disk Access Granted, click on Re-Launch


    • You're Protected!

    NOTE: You are not logged into an account. To login please click here.

    Download

  • Tap here on your iPhone or iPad
  • Tap Install on the App Store


    • If you are experiencing issues with either Downloading or Installing TotalAV Click Here for help!

    Login

    Open the TotalAV App

  • Enter your TotalAV Username
  • Enter your TotalAV Password
  • Tap Login

    • NOTE: You are not logged into an account. To login please click here.

    Download

  • Tap here on your Android Device
  • Tap Install on the Play Store


    • If you are experiencing issues with either Downloading or Installing TotalAV Click Here for help!

    Login

  • Open the TotalAV App
  • Tap Login

    • This will attempt to automatically log you in.


    If the application can't automatically log you in, it will ask for your email and password.


    NOTE: You are not logged into an account. To login please click here.